Here you’ll find answers to the most common questions about our DIY needle felting kits, including details about what's included, how shipping works, and who our kits are perfect for. Whether you're new to felting or a seasoned crafter, this page is your go-to guide to help you feel confident before and after you order.
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Needle felting is the process of poking wool repeatedly with a barbed needle. During this process, the scales on the fibres become entangled and the wool begins to form a three dimensional shape. The more the wool is poked, the denser and more sculpted it becomes. With time and patience, the scope for creating detailed sculptures is pretty much endless!
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Our felting kits are recommended for ages 8 and older.
Please note: since needle felted items are delicate and small parts can come unattached when pulled, they should not be handled like toys. When handled too much, the surface wool can quickly become fuzzy and lose its smooth appearance.
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Each kit includes all the tools and materials you need: wool, felting needles, foam mat, needle holder, finger protectors, embroidery thread, detailed step-by-step instructions, and our beginner-friendly booklet “Needle Felting: The Basics.”
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Yes! Our kits are made specifically with beginners in mind. Clear instructions and visual guides walk you through every step — no experience required.
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No. At the moment, we do not offer needle felting classes. However, we hope to do virtual and in-person tutorial classes in the future.
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Yes! If you are looking to purchase kits in bulk, please contact us.
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We currently ship to Canada, the United States, and the United Kingdom.
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Orders are processed in 1–3 business days. Shipping times vary by location:
- Canada: 2-8 business days
- U.S.: 4-9 business days
- U.K.: 6-12 business days.
Note: Shipping times are estimated and may be faster or slower.
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We do not accept returns on opened kits, as each one contains carefully packaged and single-use components. If something is missing or damaged, please contact us — we’re happy to make it right!
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No. At the moment, we do not do commissions or any custom work. This is likely to change in the near future.
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You can contact us through the "CONTACT" button in the navigation bar or send us an email directly at info@birdsofafelter.com
Sometimes our responses are flagged as spam! Please check your spam folder regularly to ensure you do not miss our response.
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No. At the moment, we are not in any retail stores.
We are always open to retail partnerships. For any retail inquiries, please contact us.
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We hope you found what you were looking for!
If not, we’re always happy to help — or feel free to keep browsing our fun DIY kits.